Privacy Policy

1. Introduction

Project360 ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our professional services management platform.

By using Project360, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Information You Provide

We collect information that you voluntarily provide when using our services:

• Account Information: Name, email address, job title, organization name
• Project Data: Project details, time entries, expense records, resource allocations
• User Content: Comments, discussions, documents, and other content you create or upload
• Communication Data: Information from your interactions with our support team

2.2 Automatically Collected Information

• Usage Data: Features used, actions taken, time spent on pages
• Device Information: Browser type, operating system, device identifiers
• Log Data: IP address, access times, pages viewed
• Cookies: Session cookies and preferences

3. How We Use Your Information

We use the collected information for:

• Providing and maintaining our services
• Processing your transactions and managing your account
• Sending administrative information, updates, and security alerts
• Responding to your requests and providing customer support
• Monitoring and analyzing usage patterns to improve our services
• Detecting, preventing, and addressing technical issues and security threats
• Complying with legal obligations and enforcing our terms

4. Data Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

• Within Your Organization: With other users in your organization as configured by your administrators
• Service Providers: With third-party vendors who perform services on our behalf (hosting, analytics, customer support)
• Legal Requirements: When required by law or to protect our rights and safety
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• With Your Consent: When you explicitly authorize us to share your information

5. Data Security

We implement appropriate technical and organizational measures to protect your data:

• Encryption of data in transit using TLS/SSL
• Encryption of data at rest using AES-256
• Role-based access controls
• Regular security assessments and monitoring
• Secure authentication mechanisms
• Regular backups and disaster recovery procedures

6. Your Rights and Choices

You have the following rights regarding your data:

• Access: Request a copy of your personal data
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your data (subject to legal obligations)
• Portability: Receive your data in a structured, machine-readable format
• Opt-Out: Unsubscribe from marketing communications
• Restrict Processing: Limit how we use your data

To exercise these rights, please contact your organization's privacy officer or system administrator.

7. Data Retention

We retain your personal data for as long as necessary to provide our services and comply with legal obligations. When you delete your account, we will delete or anonymize your personal data within 90 days, except where we are required to retain it for legal, accounting, or security purposes.

8. Cookies and Tracking

We use cookies and similar tracking technologies to provide functionality and improve our services:

• Essential Cookies: Required for authentication and basic functionality
• Preference Cookies: Remember your settings and preferences
• Analytics Cookies: Help us understand how users interact with our platform

You can control cookies through your browser settings, but disabling certain cookies may limit functionality.

9. International Data Transfers

Your data may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy and applicable data protection laws.

10. Children's Privacy

Project360 is not intended for use by children under the age of 16. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last Updated" date. Continued use of our services after changes constitutes acceptance of the updated policy.

12. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us: